Relief Security Officer

job description

Relief Retail Security Officer Position Details

Location: Wrexham Area

Hours: Varied (Relief Position)

Shift Pattern: Varied (Relief Position)

Hourly Rate: Site dependent, between £12.71- £15.00 per hour

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risks of each location and to tailor our approach to effectively reduce them.

As a Relief Security Officer, you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities.

You will be expected to carry out all guarding responsibilities whilst in-store, including:

• Patrolling the shop floor and deterring criminal activity
• Assessing and identifying vulnerabilities, and working proactively to minimise risk
• Liaising with management and local authorities when applicable
• Managing vulnerable persons with empathy to avoid causing distress
• Completing colleague and contractor searches when required, in line with customer company policy
• Digitally reporting incidents and using tablets or phones for daily activity planning
• Producing detailed and legible incident reports to assist the client and local authorities

The Person

To be an effective Security Officer, you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner.

Required Experience and Qualifications

• You must hold a valid SIA licence to apply for this role.
• Previous experience in a retail security role is advantageous but not essential, as full training will be provided.
• You must be able to provide a full five-year checkable work or education history.
• Applicants must bring right to work documents and a recent proof of address to the interview.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities.

ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.

Benefits

• Perkbox recognition - rewards and discount platform
• Apprenticeship opportunities
• Employee of the Month scheme (£50 reward)
• 110% Club for outstanding performers, offering prizes and monetary rewards
• WageStream - flexible pay access allowing early withdrawal of earnings
• Employee Assistance Programme (EAP)
• Progression opportunities within the companyOngoing training and development